Telephone answering

  • Do you ever miss calls?
  • When you ring a company and there's no reply do you ring someone else?
  • Is it important for your business that calls are answered personally?
If your answer is 'yes' to any of the above questions, telephone answering / call handling is for you.
  • Messages are forwarded in real time, totally free of charge by text or email
  • There is no 'rounding up' on prices
  • Prices are calculated on a price per second basis
How do you get started?
  • Make sure you have call divert in place
  • Leadline should be able to set you up within days of receiving the completed paperwork
  • You will be given your own dedicated number to divert your calls through to
  • Give Leadline a list of your instructions for the team

Leadline's inbound call centre handles calls on behalf of small businesses and one man bands as well as managing virtual reception services for larger companies, we can also act as a fully integrated inbound call centre for mail order companies, managing inbound calls, customer service queries and sales order processing by phone and vouchers, electronic or web based processing.

Are you a mail order business?  Do you need sales order processing?

Need an 0800/0844/0845 for your campaign?

Disaster Recovery - can Leadline help if my phone lines go down? 

Call divert - how can I set up call divert and what are the options?

Call forwarding - I want my calls transferred somewhere else

Messages and Accuracy - what systems are in place?