• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

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  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

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  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

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  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

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  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

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About Leadline Services

Leadline Services is a UK based call centre operating from a single site in North Wiltshire.  The company provides inbound and outbound call centre services.

Lines are open Monday to Friday 8.00am - 9.00pm and Saturdays and Sundays 8.00am - 8.00pm. 

Response handling

Respond quickly and efficiently to inbound phone calls

Mail order support

Manage Mail Order and coupon based campaigns

Sales order processing

Take orders over the telephone directly into your systems

Telephone answering and virtual reception

Simple low cost telephone answering services.

Data cleansing

Database Cleaning and Validation using outbound calls and Internet

Customer Satisfication Surveys

Get higher response rates with telephone based surveys

Follow up calls

Clients range from businesses that need volume response call handling to mail order companies that rely on Leadline for their sales order processing and sometimes voucher processing and banking of cheques.   Data cleansing and follow-up calls form the bulk of the telemarketing work, clients range from businesses who need to have the contacts updated on their database to companies who need to improve marketing response or increase the number of attendees at an event.

With a team of around 25 people, Leadline are a straightforward company to do business with, we have very clear pricing, and we regularly benchmark our services against competitors to ensure the best value for clients.

Company history