INBOUND CONTACT
CENTRE SERVICES

Let us answer and handle your inbound calls.
From Sales Orders to New Enquiries.

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OUTBOUND TELEMARKETING
CAMPAIGNS

New to conduct a new campaign or refresh an older one.
Let us work with you to promote success.

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DATABASE CLEANSING
AND VERIFICATION

You want to undertake a campaign but your data is stale.
We can refresh and augment with new information.

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TELEPHONE SERVICES
FOR FRANCHISES

We can complement your offering, and ensure consistency
and smooth communication.

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CUSTOMER SATISFACTION
SURVEYS

All Businesses need to listen to their customers.
We can ask the right questions, giving you time to ensure everyone is happy.

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Case Study - Home Security Product

The providers of a home security solution use us to provide the first line technical support for the setup of a product which requires some “hand holding” when being installed. Selling a successful product via various online retailers the client has a sizeable and growing customer base.

Our staff act as the first line interface for callers providing clear, non-technical and jargon free technical advice and support. Liaising with the clients technical team we try and resolve as many enquiries as possible on a first call basis.