• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

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  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

    LEARN MORE

  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

    LEARN MORE

  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

    LEARN MORE

  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

    LEARN MORE

Top 5 Telemarketing Tips

Goal

If you’re looking at telemarketing without a clear goal, then the whole activity is in danger of being diluted before you even start. What do you hope to achieve from the exercise? Having a clear indication of what your goals are will give you the ability to create a benchmark to measure the project against.

Leadline Services - Main Service Areas

These are the main service areas:

Promoting and upselling

Ensure that your customers know about any promotions, and are able to take advantage of any offers.  This helps customers to feel valued and helps you to increase your sales revenue.

'Stay in touch' programme

Short term trial

Leadline can undertake a B2B telemarketing trial, and so based on the results you can decide how to scale up your telemarketing activity.  The trial will be carried out over the course of a week, between 25 and 30 hours and will be allocated to a dedicated telemarketer who is skilled to do the job.

Outbound services

Leadline can undertake B2B telemarketing using your data to perform any of the following :

Specifically, Leadline can also perform these additional tasks against your data from campaigns as well -

Prices are based on a price per record that includes 2 attempts to reach each contact where appropriate. 

Contact Leadline about a Telemarketing Trial

What Leadline don't do

  • Cold call members of the public
  • Any telemarketing is on a commission-only basis

For more information about how we can help please call us on 01666 511470, use our contact form or email info@leadline.co.uk

Choosing the right call center for you

These are the top ten areas to look out for:

Reputation

Is the call centre well established?  How long have they been in business?  Who are their clients?  Do they keep clients?  What do their clients say about them?  Can you access recommendations?  Are calls actually handled in the UK?  A genuine call centre will be able to provide all the information you need about their reputation and should be more than accommodating.

Management

Lines open Mon - Fri 8.00am - 8.00pm and Sat and Sun 8.00am - 8.00pm.

'It's your call' - each and every call is handled professionally and answered in your company name.

Leadline is an established inbound and outbound call centre. All activity is based in the UK and managed from our site near Swindon, with plenty of capacity Leadline can handle large call-handling projects on a one-off or permanent basis. All aspects of customer service activity can be confidently outsourced to Leadline whether it's phone based, email, social media or post.

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