• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

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  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

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  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

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  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

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  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

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Social Media Lead Generation

Social media is a powerful tool for reaching and attracting potential customers for your business. However, it is not enough to just post about your products or services and hopes that people will buy them. You also need to interact with your audience and respond to their comments and messages in a timely and effective manner.   

Potential customers responding to a social media post to request more information about a product or service are showing interest and curiosity in what you have to offer. This is a great opportunity to engage with them and provide them with valuable and relevant information that can help them make a purchase decision. However, not all potential customers are at the same stage of the buyer's journey, and some may need more nurturing than others. Therefore, it is important to tailor your responses to their specific needs and questions, and avoid generic or sales messages that may turn them off.   

Here are some tips on how to respond to potential customers on social media:- Acknowledge their comments or message and thank them for their interest. This shows that you appreciate their attention and that you are listening to them.   

Ask open-ended questions to understand their pain points, goals, challenges, preferences, budget, timeline, etc. This helps you to qualify them as leads and to determine the best way to help them. 

Provide relevant and helpful information that answers their questions and addresses their concerns. This can include links to blog posts, case studies, testimonials, videos, webinars, ebooks, etc. that showcase your expertise and value proposition. 

  • Avoid being too pushy or aggressive in your responses. Don't try to sell them your product or service right away, unless they explicitly ask for it. Instead, focus on building trust and rapport with them and educating them about your solution. 
  • Invite them to take the next step in the buyer's journey. This can be signing up for a free trial, booking a demo, scheduling a consultation, downloading a lead magnet, etc. Make sure you provide a clear and compelling call to action that motivates them to take action. 
  • Follow up with them until they are ready to buy. Don't let the conversation die after one interaction. Keep in touch with them via email, phone, or social media until they move further along the sales funnel.

At Leadlne we can respond directly to the enquiry and validate their interest to then pass definite leads over to your pre-sales team meaning your team is working on more likely sales opportunities. We can help you save time and resources by handling the initial engagement with potential customers on social media and qualifying them as leads for your business.  

Contact us today to find out how we can help you grow your sales with social media lead generation.

 

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