• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

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  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

    LEARN MORE

  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

    LEARN MORE

  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

    LEARN MORE

  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

    LEARN MORE

What is Response Handling ?

Every time you ask a customer or prospect to perform an action (i.e. call for a brochure) you need to respond in a timely and appropriate fashion to their request whether it be to information, support or to resolve an issue.

By fulfilling the customer's request, you reinforce and improve your reputation.

Does my organisation require this service?

If your organisation has difficulty forecasting the level of response a specific campaign or process may generate, it may be worth recruiting a partner to assist with this.

Franchises

If you are a Franchisor, then this page is for you.  Leadline have specifically tailored packages to help you find new Franchisees, put together added value benefits and retain franchisees.  If you've never considered partnering with a call centre before, here's an outline of the benefits to you.

Finding new Franchisees

This is a constant challenge, how do you find the right people with the right experience and the right attitude at the right time?  You will no doubt have an idea of who you need to find and Leadline can help by:

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