Case Study - Events Catering Company
One of our clients runs a business that specialises in catering for events, in particular weddings and corporate parties. They have a fantastic reputation, have been working in the industry for many years, and are frequently recommended by their clients to others.
However, they are a small family team and often can’t handle calls when they are at an event or taking time off for family reasons. That doesn’t stop the phone from ringing.... and they were worried they were losing business
They initially approached us about covering their phone lines for two weeks whilst they went on holiday; during that time, our staff handled around 40 calls for them.
When our clients returned from their holiday, they were surprised; they usually only take 15-20 calls a week. Suddenly, they wondered how many calls they were missing when they were out doing their events.
Leadline Services has now been handling their calls for several years, and we are on hand to pick up their calls 7 days a week - perfect for when they are away from their office. The calls we answer have generated substantial business for the firm and have more than covered our costs.
Don’t miss out on business opportunities during times when you can’t answer the phone. We are an affordable, professional service that can support your business growth.
For more information about how we can help, please call us on 01666 511 470, use our contact form or email info@leadline.co.uk