• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

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  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

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  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

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  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

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  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

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Top 5 Telemarketing Tips

Goal

If you’re looking at telemarketing without a clear goal, then the whole activity is in danger of being diluted before you even start. What do you hope to achieve from the exercise? Having a clear indication of what your goals are will give you the ability to create a benchmark to measure the project against.

Leadline Services - Main Service Areas

These are the main service areas:

Promoting and upselling

Ensure that your customers know about any promotions, and are able to take advantage of any offers.  This helps customers to feel valued and helps you to increase your sales revenue.

'Stay in touch' programme

Choosing the right call center for you

These are the top ten areas to look out for:

Reputation

Is the call centre well established?  How long have they been in business?  Who are their clients?  Do they keep clients?  What do their clients say about them?  Can you access recommendations?  Are calls actually handled in the UK?  A genuine call centre will be able to provide all the information you need about their reputation and should be more than accommodating.

Management

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