Client A is one of the UK’s leading Fashion houses for Ladies. The fashion house sends out brochures to its client base between 12 – 18 times a year, as well as running regular promotions in top magazines and various weekly newspapers. We take upwards of 1,000 calls a week for the client and take orders for its customers. We also have a team that follows up orders to find out how satisfied the customers are with their purchases and another team which deals with customer service.

Client B is the UK’s leading provider of shelving and racking. The business started out with us in their infancy over 10 years ago and together both businesses have grown and thrived together. We now take in excess of 2,000 calls per week for the business as an overflow to their team in their own offices. All our staff are capable of placing orders, carrying out customer service enquiries and looking after customers problems and resolving them.