• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

    LEARN MORE

  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

    LEARN MORE

  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

    LEARN MORE

  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

    LEARN MORE

  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

    LEARN MORE

Who is handling your telephone ticket hotline ?

  • Hours of planning and preparation?
  • Got the location to dwarf all other locations?
  • Sorted your key speaker, or celebrity guest?
  • Organized catering for the masses?
  • Stewards and car park attendants ready ?

Running any big event requires a serious amount of dedication and hard work, just to get it off the ground. After all that preparation the worst thing to happen is for people to not show up on the day, and the key to this is not only great advertising of the event, but also ensuring that you have an understanding and dedicated set up for organising ticket sales.

Now days most ticket sales can be effectively handled with payment processing over the Internet - tickets can be printed and dispatched to your customers within minutes of their order.

The problem comes when something is a little bit out of the ordinary.

What if

  • There is a change in the ticket order - maybe a change of address ?
  • A special requirement needs to be considered - like wheelchair access or dietary needs ?
  • A customer decides to upgrade their ticket for a better seat or view ?

At Leadline we’ve handled many ticket hotlines for large events, we have experience of all these questions and changes - we can speak to your customer, understand and advise as well as modifying your systems online to reflect their needs.

Additionally we can make upselling calls after an order is placed prior to your event and customer satifiscation surveys after an event to get you important feedback.

If you have an event to run this year, why not let us handle your telephone Ticket hotline and ensure that your event is the one that everyone is talking about this year.

Call us today on 01666 511470.