inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

You can utilise a PO Box number or an actual address - this can be just for regular mail or Leadline can also receive vouchers and coupons in this way.

How are vouchers and coupons processed?

Voucher and coupons are normally processed using the client's website.  Postcode software is utilised to ensure that addresses are 100% to Royal Mail standards.

If a website is not available then vouchers and coupons can be processed directly onto the client's system utilising a VPN

If a website or VPN is not available then all the details can be entered into an Excel spreadsheet, again postcode software applies.

All voucher and coupon processing is carried out in according with the client's SLA