inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

Inbound & outbound call centre services, and IVR

...it's your call

Voucher and coupon processing

You can utilise a PO Box number or an actual address - this can be just for regular mail or Leadline can also receive vouchers and coupons in this way.

How are vouchers and coupons processed?

Voucher and coupons are normally processed using the client's website.  Postcode software is utilised to ensure that addresses are 100% to Royal Mail standards.

If a website is not available then vouchers and coupons can be processed directly onto the client's system utilising a VPN

If a website or VPN is not available then all the details can be entered into an Excel spreadsheet, again postcode software applies.

All voucher and coupon processing is carried out in according with the client's SLA

  • Inbound call centre
  • Customer service call centre
  • Response handling
  • Mail order support
  • Sales order processing
  • Telephone answering
  • Telemarketing services
  • Data cleansing
  • Data validation
  • Customer satisfaction surveys
  • Follow up calls
  • Prices

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© Leadline Services Limited 2010. Leadline® is the registered trademark of Leadline Services Limited
Leadline Services Ltd 54 New Street, Worcester WR1 2DL Tel: 0844 669 6000 Fax: 0871 575 0080 info@leadline.co.uk

Company registered in England and Wales number 3260056, VAT registration number 696 1254 11