inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

Inbound & outbound call centre services, and IVR

...it's your call

  • HOME
  • INBOUND SERVICES
  • OUTBOUND SERVICES
  • PRICING STRUCTURE
  • CONTACT US
  • BLOG
  • TESTIMONIALS
  • FOLLOW US
  • ABOUT LEADLINE

Telephone answering

  • Do you ever miss calls?
  • When you ring a company and there's no reply do you ring someone else?
  • Is it important for your business that calls are answered personally?
If your answer is 'yes' to any of the above questions, telephone answering is for you.
  • Messages are forwarded in real time, totally free of charge by text or email
  • There is no 'rounding up' on prices
  • Prices are calculated on a price per second basis
How do you get started?
  • Make sure you have call divert in place
  • Leadline should be able to set you up within days of receiving the set up fee
  • You will be given your own dedicated line to divert your calls
  • Give Leadline a list of your instructions for the team

Leadline's busy inbound call centre handles calls on behalf of small businesses and one man bands. Leadline manage virtual reception services for larger companies and acts as a fully integrated inbound call centre for mail order companies, managing inbound calls, customer service queries and sales order processing by phone and vouchers, electronic or web based processing.

Are you a mail order business?  Do you need sales order processing?

Need an 0800/0844/0845 for your campaign?

Disaster Recovery - can Leadline help if my phone lines go down? 

Call divert - how can I set up call divert and what are the options?

Call forwarding - I want my calls transferred somewhere else

Messages and Accuracy - what systems are in place? 

 

 

  • Inbound Contact Centre Services
    • Sales & Order Processing
    • Response Handling
    • Mail order support
    • Telephone answering
    • Customer satisfaction surveys
    • Holiday cover
  • Outbound Telemarketing Services
  • Telephone Answering for Franchises
  • Data cleansing
  • Data validation
  • Follow up calls
  • Fulfilment
  • Prices
  • Referral Scheme
  • Testimonials
  • Main Service Areas
  • Ten top tips for choosing the right call centre for you
  • Numbers - what's available?
  • Contact Us

  • Peninsula - Employer of Excellence
  • ISO 9001 accredited
© Leadline Services Limited 2012. Leadline® is the registered trademark of Leadline Services Limited
Leadline Services Ltd Brinkworth House, Brinkworth, Nr.Chippenham SN15 5DF Tel: 0844 669 6000 Fax: 0871 575 0080 info@leadline.co.uk

Company registered in England and Wales number 3260056, VAT registration number 696 1254 11