inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

Leadline can undertake a B2B telemarketing trial, so based on the results you can decide how to scale up your telemarketing activity.  The trial will be carried out over the course of a week, between 25 and 30 hours and will be allocated to a dedicated telemarketer who is skilled to do the job.

What's the process?

Database - you can supply the data or Leadline can put you in touch with a list broker.  For the telemarketing trial, Leadline need between 350 and 400 records

Script - Leadline will work with you to create a script for your telemarketing trial, allowing you to benefit from their knowledge and experience to create an approach that reflects your company and keeps your objectives focussed.

Inputting information - information can be recorded directly onto the database, usually in Excel.  However Leadline are also able to undertake the campaign via a VPN directly into your network, sometimes this slows down the call rate so you need to be aware of that.  Online diaries can also be set up, shared and accessed.

Updates - you will be allocated a project manager who will update you on a daily basis and make you aware of any hot leads straight away.

Reports - at the end of the telemarketing trial your project manager will compile a fully detailed report giving you a breakdown of the calls showing:

• Completes - this could be appointments made, data verified, leads generated
• Send infos - contact details of people who want to receive info in the first instance
• Not Interested - every contact will be asked why they are not interested so that you can analyse this further
• Please call back - although a 3 times attempt to each record is factored in the price, there will still be some people that Leadline can't reach
• Bad data - information that is incorrect and Leadline will record what's wrong with the record

How much does it cost?

The telemarketing trial costs £1000.00 plus VAT.  This is a price that includes:

• Time of skilled telemarketer(s)
• Cost of calls (within the UK)
• 3 times attempt to each record
• Fully detailed report

If you want to test the water before scaling up your telemarketing activity then a telemarketing trial is perfect.  Please contact Leadline to discuss your own campaign.