inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

Inbound & outbound call centre services, and IVR

...it's your call

Inbound call centre

Lines open Mon - Fri 8.00am - 8.00pm and Sats and Suns 9.00am - 6.00pm    

Leadline are an inbound call centre who can handle all your calls, or a proportion of your calls and can truly become part of your team. 

It can be expensive for companies to set up their own inbound call centre and therefore it's ideal to outsource to Leadline, an inbound call centre that has experience and capability. 

Leadline's busy inbound call centre handles calls on behalf of small businesses and one man bands. Leadline manage virtual reception services for larger companies and acts as a fully integrated inbound call centre for mail order companies, managing inbound calls, customer service queries and sales order processing by phone and vouchers, electronic or web based processing.

Inbound call centre services include:

  • Telephone answering
  • Sales order processing
  • Trade order lines
  • Customer service lines
  • Media response (TV, radio, press, direct mail)
  • Fulfilment
  • Disaster recovery

Need an 0800/0844/0845 for your campaign?

Are you a mail order business?  Do you need sales order processing? 

  • Inbound call centre
    • Holiday cover
  • Customer service call centre
  • Response handling
  • Mail order support
  • Sales order processing
  • Telephone answering
  • Telemarketing services
  • Data cleansing
  • Data validation
  • Customer satisfaction surveys
  • Follow up calls
  • Prices

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© Leadline Services Limited 2010. Leadline® is the registered trademark of Leadline Services Limited
Leadline Services Ltd 54 New Street, Worcester WR1 2DL Tel: 0844 669 6000 Fax: 0871 575 0080 info@leadline.co.uk

Company registered in England and Wales number 3260056, VAT registration number 696 1254 11