• INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

    LEARN MORE

  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.

    LEARN MORE

  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.

    LEARN MORE

  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.

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  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

    LEARN MORE

Inbound Services

Leadline Services Ltd are a UK based inbound contact centre specialist that provides bespoke call handling/management solutions to SME and Corporate businesses nationwide.

Whether your organisation requires a full call-handling solution or additional support during peak periods, Leadline offers a bespoke solution to ensure that your customers have the best possible customer experience.

Leadline's Inbound contact centre services include:

Sales Order Processing

Processing of Retail or Trade Sales Orders

Response Handling

Response Handling for DRTV, radio, press, and direct mail

Disaster Recovery

Business Continuity Planned Response for unexpect events

Data Capture

Telephone services to capture and augment existing databases.

Fulfilment

Admin support for fulfilment, RMA returns, mis-picks and breakages

Holiday Cover

Adhoc telephone support for short-term periods like holiday cover.

For more information about how we can help please call us on 01666 511470, use our contact form or email info@leadline.co.uk

Tags
Telephone Answering
Sales Order Processing
Holiday Cover
Database Management