customer,satisfaction,survey,questionnaire,online,telephone,email,employee,design,analysisLeadline

Inbound & outbound call centre services, and IVR

...it's your call

Customer Satisfaction Surveys

When it comes to customer satisfaction surveys Leadline have a broad range of experience and undertake mainly quantative surveys.  There is no minimum or maximum number of records, but we do have a minimum charge of £250.00. 

These are the 3 stages: 

Design, Survey, Analysis 

We can carry out just the survey or all 3 stages – it’s your call. It’s always a good idea to let your customers know that you will be conducting a satisfaction survey.  Click here for a sample approach letter. 

Most surveys are run through SNAP the specialist survey software.  Click here for more details on SNAP. 

All the services that we provide in this section are listed on the left, and below there is more in-depth information.  However if you need any further details please contact us.

 

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      • Online Surveys
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      • Email Surveys
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      • ISO Surveys
      • IVR Customer Surveys
      • Employee Attitude Surveys
      • What is the best method for your survey?
      • What response rates can you expect?
      • The difference between in-house and independent surveys
      • Customer Satisfaction Surveys FAQs
      • Prices
      • Terms and Conditions
      • Sample Approach Letter
    • Prices
  • IVR
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  • Demos and Downloads
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© Leadline Services Limited 2008. Leadline® is the registered trademark of Leadline Services Limited
Leadline Services Ltd 54 New Street, Worcester WR1 2DL Tel: 0844 669 6000 Fax: 0871 575 0080 info@leadline.co.uk

Company registered in England and Wales number 3260056, VAT registration number 696 1254 11