inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

Leadline Services Ltd was incorporated on 7 November 1996, and the company started trading on 1 February 1997.

In November 1997, Leadline moved to their first premises in Worcester city centre and have continued in Worcester ever since where we have provided a range of telephone answering and telemarketing services.

When moving to the first premises telemarketing was still the core activity. However, in calling local companies it was obvious that a lot of businesses were reliant on answer machines.  Then Leadline started to make its first steps into telephone answering.

In 2010 as a result of continued business growth we opened up a second office near Swindon, allowing us the ability to service locally, clients on the M4 corridor.

Leadline continues with its own people, name, brand and identity, and offers its existing and future clients call handling 7 days a week with highly trained operators and call centre technology that seamlessly pulls the operations together.

Company overview

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