volume response,media,advertising,recruitment lines,brochure requestsLeadline

With a marketing or advertising campaign it can be tricky to predict the response levels.  In terms of capacity Leadline can handle 4000 live calls per day and almost unlimited calls can be managed with IVR (interactive voice response).

With Leadline you don't have to choose either live call handling or IVR - why not have both?

For example most volume response campaigns work like this:

1. Callers ring a non-geographic number
   
2. The call is answered by IVR
   
3. Callers listen to a welcome message and then are presented with a choice of options (if appropriate) and then directed through to an operator 

With options, callers can be prompted to leave their details to receive information and they can listen to any other message that is relevant to their call.  This can be designed to reduce the time callers spend with operators.

However if you want the total human touch, Leadline's team of experienced operators are waiting to take the details from your callers.

Get your campaign off to a great start - call Leadline today