About Leadline, company overview
Leadline is a UK based call centre operating from a single site in Worcester. The company provides inbound and outbound traditional call centre services, and specialises in IVR (interative voice response).
For live call centre services, lines are open Monday to Friday 8.00am - 6.00pm and Saturdays 9.00am - 1.00pm. IVR keeps your lines open 24 hours.
Core services include telephone answering, sales order processing, data cleansing and follow up calls.
Clients range from small businesses who need telephone answering to mail order companies who rely on Leadline for their sales order processing and sometimes voucher processing and banking of cheques. Data cleansing and follow up calls form the bulk of the telemarketing work, clients range from businesses who need to have the contacts updated on their database to companies who need to improve marketing response or increase the number of attendees at an event.
Leadline are a straightforward company to do business with, they have very clear pricing, and they regularly benchmark their services against competitors to ensure best value for clients.
